1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, request a demo, or sign up for our services, we may collect:
- Name, email address, and phone number
- Company name and job title
- Billing and payment details (if applicable)
b. Technical Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and referring websites
- Cookies and similar tracking technologies
c. AI Usage Data
If you use our AI tools or chatbots, we may collect:
- User inputs, responses, and interaction logs
- Data necessary to improve AI performance and accuracy
2. How We Use Your Information
We use the collected data to:
- Provide, maintain, and improve our AI solutions
- Respond to inquiries and provide customer support
- Personalize user experience and website performance
- Send updates, offers, and relevant marketing materials (only if you opt-in)
- Analyze usage patterns to enhance security and functionality
3. How We Protect Your Information
We use modern security measures to safeguard your data, including:
- SSL encryption for data transmitted through our website
- Secure storage and restricted access to personal information
- Regular monitoring to prevent unauthorized access or breaches
Despite our efforts, no system is 100% secure, and we cannot guarantee absolute protection.
4. Sharing Your Information
We do not sell, trade, or rent user data.
We may share limited information with:
- Trusted third-party service providers (hosting, analytics, payment gateways)
- Legal authorities if required by law or court order
All third parties are bound by strict confidentiality and data protection agreements.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience and track website performance.
You can choose to disable cookies in your browser settings, but some parts of the website may not function properly.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Request a copy of your stored data
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us using the information below.
7. Data Retention
We keep your personal data only as long as necessary to:
- Fulfill our legal or contractual obligations
- Provide and support our AI services
- Comply with regulatory requirements
8. Third-Party Links
Our website may include links to other websites.
We are not responsible for their privacy practices or content.
Please review their respective privacy policies before providing any information.
9. Updates to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@aex.agency
Website: https://aex.agency
Company: AEx Agency LLC